Position/Functional Title:  Workshop Facilitator – Deadline 12/14/2018

Application Deadline: 12/14/18

Position/Functional Title:  Workshop Facilitator

UIC Title: Work Program Participant (Civil Service Contract Position)

UIC Center for Literacy FAST Program: Parent Outreach Program (PO)

FAmily STart (FAST) Learning and Support Services, a division of the UIC Center for Literacy in the College of Education, empowers and strengthens Head Start families in Chicago. Our mission is to provide access to high-quality, research-based learning opportunities in collaboration with community partners. Our vision is to break the cycle of poverty and collectively strengthen communities through family learning services.

The Parent Outreach Program is an important part of achieving FAST’s mission and vision. It offers financial literacy, family literacy, male engagement “Dad’s Reading Daily” family literacy, and education and employment readiness workshops at no cost for parents at Preschool for All sites. Other programs that are offered include: employment readiness, restorative justice, and other programming for youth during the summer.


Job Summary: Under the supervision of the PO Lead Facilitator, the workshop facilitator assists in the development, service delivery, and continuous improvement of the Parent Outreach program.

Job Responsibilities

  1. Facilitate workshops for EHS/HS parents
  2. Assist with the promotion of the program via phone and in-person; help familiarize the EHS/HS community with FAST services
  3. Assist with the recruitment and retention of EHS/HS partners
  4. Assist with the assessment of EHS/HS sites’ parents’ needs, progress, and program satisfaction
  5. Help strengthen citywide EHS/HS referrals for parent goals, including pursuing adult education and career transition opportunities
  6. Contribute to the on-going preparation and review/revision of training and other materials (financial literacy kits, teaching materials, flyer’s, special announcements, etc.); assist with translation (if applicable)
  7. Ensure that program files and documents (including necessary surveys and records to document workshops) are accurate, complete and secure
  8. Seek professional advice, coaching and mentoring from your supervisor
  9. Communicate your schedule and work activities to your supervisor and team members
  10. Model cultural sensitivity, respect, positive conflict resolution skills, and professionalism
  11. Participate in quarterly performance development reviews, including an annual training evaluation
  12. Participate in weekly team meetings
  13. Participate in program meetings, FAST meetings, and other related activities
  14. Provide support on DFSS special projects
  15. Assist with presenting at EHS/HS related conferences and events
  16. Read to stay current about outreach resources
  17. Adhere to policies, procedures, and the professional code of ethics of the college
  18. Perform other related duties, as assigned

Minimum Qualifications/Skills

  • High school diploma or equivalent
  • At least one year experience in training/community outreach position
  • Strong oral and written communication skills
  • Ability to follow written and oral instructions
  • Ability to perform duties with minimal supervision

Knowledge, Skills, and Abilities

  • Knowledge of general office practices and procedures
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
  • Skill in oral and written communication
  • Ability to work effectively with staff, the public, and outside constituency groups
  • Ability to organize and multi-task
  • Supervisory ability and knowledge of administrative concepts and methods
  • Ability to utilize various computer software packages
  • Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems

Interested candidates should forward a cover letter, resume, & 2 professional references to: Donna Hampton at Donnah@uic.edu & cc: cfl@uic.edu by 10/30/2018.

Travel:  Extensive travel required to Preschool for all sites. Mileage reimbursement available.

The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action employer.  Minorities, women, veterans and individuals with disabilities are encouraged to apply.

NOTE: As part of the Parent Outreach team/staff, work schedules will vary based on program needs & scheduled workshops. Start times may be as early as 8am and end time may be as late at 6:45pm.

This position may require weekend events/hours. The Parent Outreach Manager and/or Leads will make reasonable efforts to notify staff of schedule changes in advance.