Professional development for Head Start Family Service Workers

The Parent Resource Program promotes the engagement and involvement of Head Start families by providing ongoing professional development and technical support to Head Start social service staff. The program equips and empowers Family Service Workers and Social Workers with the knowledge, skills and support needed in order to fulfill their expectations with Early Head Start and Head Start families.

Programs and support for Head Start Family Service Workers

The Parent Resource Program provides training for Early Head Start/Head Start Family Service Workers (FSWs) working at sites funded by the Chicago Department of Family and Support Services.  These trainings are intended to provide additional professional development support to Family Service Workers who support parents in achieving their personal, family and community goals.

The following workshops are offered throughout the year.  Head Start staff should check the calendar and must register online through the Child Outcome, Planning and Administration system (COPA).

  • Writing Clear & Accurate Case Note Workshop
  • Engaging Families from the Start Workshop
  • Growing Your Family, Parent, Community Engagement (PFCE) Framework Workshop
  • Resource Volunteer & Promotion Program (RVPP) Volunteer Management Workshop
  • Setting SMART Goals with Your Parents
  • Connecting Parents to Adult Education Resources
  • Keys to Strengths-Based Communication

If you have participated in a Parent Resource workshop the following supplemental worksheets are available for immediate download.

Engaging Families from the Start 

Quick Recruitment Tip Sheet  Head Start agencies can use this tip sheet to establish program recruitment efforts

Tip Sheet for Head Start Enrollment Program staff can utilize this tip sheet to develop and implement their to actively inform all potential eligible families of available services and encourage them to apply

Growing your Parent, Family, Community Engagement Framework

Action Plan Logic Model Program staff can utilize the Action Plan Logic model sheet to create an actionable plan to strengthen the seven outcomes of the PFCE Framework at their site.

PFCE Simulation What you say and do matters! Explore and practice everyday strategies to develop positive goal-orientated relationships with families.

Writing Clear and Accurate Case Notes 

SOAP-D overview Program staff can utilize the SOAP-D cheat sheet to be reminded of the case note format and strength based questions to ask families enrolled in the program.

Vignettes (Need name of document to link here) Provided are two scenarios that staff can practice using the SOAP-D format while practicing their skills with writing case notes.

The Parent Resource Program offers one-to-one consultations, peer-to-peer learning circles, and site-based inservice trainings for Early Head Start/Head Start Family Service Workers (FSWs). Prior to scheduling these specialized services we recommend attending one of our upcoming workshops. Please contact us if there is not a workshop being held within the next 30 days.

Laura Brown
Disabilities Specialist
Angelica Davila
Disabilities Specialist
Angela Duffy
Disabilities Specialist
Nora Stillwell
Senior Clerk
Corrine Erickson

Connect with Parent Resource Today!

Parent Resource Program
1640 W. Roosevelt Rd, Room 611
Chicago, IL 60608
312.996.0298 phone
312.413.8887 fax